Medical Insurance

The Insurance Desk at Lotus Eye Hospital assists patients with both cashless and reimbursement claims, ensuring a smooth and hassle-free experience.

Cashless facility is available only for inpatient surgeries with insurance providers and TPAs with whom the hospital has tie-ups. For non-tied-up insurance companies, our team will guide and assist patients in processing reimbursement claims.

To avail cashless services, patients are required to submit the necessary documents at the Insurance Desk at least 3 days prior to the planned surgery. The hospital will then initiate the pre-authorization process with the respective insurance provider. Once approval is received, the surgery will be scheduled accordingly.

In case cashless approval is not obtained, patients will be required to complete the payment at the time of admission and may subsequently apply for reimbursement with their insurance provider.